1. Scope
This Privacy Policy applies to the Vayru mobile application, Apple Watch experience, widgets, website and related support services.
2. Information processed
Depending on the features you choose, Vayru may process account details, optional profile details, fluid intake, urine output, bowel records, medication records, notes, settings, device and synchronisation information, support communications and records used to generate reports.
3. How information is used
Information is used to authenticate accounts, operate the service, synchronise records across supported devices, display history and summaries, generate reports and exports, respond to support requests, protect the service, troubleshoot faults and improve reliability.
4. Apple Health
Apple Health access is optional and requires permission through Apple’s system controls. Users decide which permissions to grant and can change those permissions later. Information obtained through Apple Health is not sold or used for advertising.
5. Optional statistics
Where Vayru offers an optional improvement-statistics program, participation requires a separate affirmative choice. The purpose is to improve Vayru, not to create advertising profiles. Available controls are provided in the app.
6. Storage and security
Vayru uses technical and organisational safeguards intended to protect personal information. These may include account access controls, encrypted connections, platform security controls, operational monitoring and backups. No online system can guarantee absolute security.
7. Service providers and disclosure
Selected service providers may process information only as needed to operate authentication, storage, synchronisation, website delivery, support and related functions. Information may also be disclosed where required by law or where reasonably necessary to protect users, Vayru or others from harm, fraud or unlawful activity.
8. Retention
Personal records are retained while an account remains active and as reasonably needed to provide the service. Some information may remain temporarily in protected backups or be retained where required for security, dispute resolution or legal obligations.
9. Your choices and rights
Users can manage optional connected services, change available profile settings, export available records, contact Vayru about access or correction, and initiate account deletion. Privacy rights may vary depending on location.
10. Account deletion
Account deletion can be initiated in the app. Users should export any reports or records they wish to keep beforehand. Further details are available on the Account Deletion page.
11. Children
Vayru is not directed to children for independent use. A parent, guardian or appropriate healthcare professional should be involved where a young person uses the service.
12. International processing
Service providers may process information in more than one country. Appropriate safeguards are used where required, but privacy and data-protection laws may differ between locations.
13. Changes to this policy
This policy may be updated as Vayru develops or legal requirements change. The current version and update date will be published on this page.
14. Contact
Privacy questions, access requests and concerns can be submitted through the Vayru contact page.